Human Resources Rep/Case Manager

Position Overview

A growing organization that partners with federally funded workforce programs is seeking an experienced Human Resources & Workforce Support Specialist to provide employee support, compliance administration, recruiting assistance, and case documentation management.

This position serves as a key resource for employees, supervisors, and leadership by ensuring personnel records are maintained accurately, employment-related documentation meets program requirements, and employees receive appropriate workplace support and accommodations when needed. The ideal candidate combines strong HR knowledge with exceptional organizational skills, attention to detail, and a commitment to supporting diverse workforces.

Key Responsibilities

Employee Records & Program Compliance

• Maintain accurate personnel and participant records in accordance with company policies and applicable program requirements.
• Review and audit employee documentation to ensure completeness and regulatory compliance.
• Conduct periodic file reviews and prepare documentation for internal or external compliance assessments.
• Ensure confidentiality and security of sensitive employee information.
• Identify and resolve documentation discrepancies proactively.

Talent Acquisition & Community Engagement

• Support hiring managers throughout the recruitment process, including candidate sourcing, screening coordination, and interview scheduling.
• Assist in developing and maintaining recruitment pipelines.
• Build relationships with workforce development organizations, community partners, educational institutions, and referral sources.
• Represent the organization at career fairs and community outreach events.
• Promote employment opportunities across multiple recruiting channels.

Employee Relations & Support Services

• Provide guidance to employees and supervisors regarding workplace concerns, accommodations, and HR-related matters.
• Connect employees with available internal and external support resources when appropriate.
• Assist with onboarding activities and ensure required employment documentation is completed in a timely manner.
• Support retention initiatives and employee engagement efforts.

Training & Process Improvement

• Coordinate and facilitate training related to workplace inclusion, compliance, and employee support programs.
• Maintain HR and workforce management systems with accurate and current information.
• Recommend improvements to processes, workflows, and recordkeeping practices.
• Participate in special projects and strategic initiatives as assigned.

Qualifications

Required

• Bachelor's degree in Human Resources, Business Administration, Social Services, Rehabilitation Services, or a related field.
• Minimum of three years of professional Human Resources experience.
• Knowledge of employment regulations, including ADA, EEO, FMLA, wage and hour requirements, and employee relations practices.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to handle confidential information with discretion.
• Proficiency with HRIS, applicant tracking systems, and workflow management platforms.
• Valid driver's license and ability to travel locally as needed.
• Ability to satisfy pre-employment screening requirements.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.